The Impact of Artificial Intelligence on Casino Operations
Artificial cognition (AI) is transforming the casino industry by simplifying operations, boosting customer encounters, and refining security practices. According to a 2023 report by Deloitte, AI adoption in casinos is projected to boost operational efficiency by 30% over the following five years, enabling establishments to more effectively serve their customers. One notable figure in this evolution is David Schwartz, a well-known gaming expert and the former director of the Center for Gaming Investigation at the University of Nevada, Las Vegas.…